Server Update Info

(for customers managing their own domain names)

May 15, 2015

The following information is for customers who bought their domain from someone other than EZ-NetTools. (For example if you bought your domain name at GoDaddy, Network Solutions, etc.). If you are not managing your own DNS you may disregard this message.

Contact your domain host (ie. GoDaddy) to make the following changes prior to May 28th, 2015.

Website Updates

Old IP Address: 192.225.178.71
New IP Address: 198.23.117.123

If you're hosting your website with EZ-NetTools, you need to update any A records that points to our old IP address (192.225.178.71) to 198.23.117.123.

Email Updates

If you're hosting your email with us you will need to update your MX records. If the A record for your mail host (typically smtp.<your_domain>) currently points to: 192.225.178.94, 192.225.178.92, or 192.225.178.93 then replace your existing MX records with the following MX records:

If you Use a Email Client like Outlook

If you use POP or IMAP to receive your email and the A record your incoming mail server domain (typically mail.<your_domain>) points to:

  • 192.225.178.94, change it to a CNAME record pointing to <your_domain>.imap04.eznettools.net.
  • 192.225.178.92, change it to a CNAME record pointing to <your_domain>.imap05.eznettools.net.

If You Use Web Mail

If you use webmail.<your_domain> to receive your email and the A record for webmail.<your_domain> points to:

  • 192.225.178.94, 192.225.178.92, or 192.225.178.93, change it to a CNAME record pointing to: <your_domain>.webmail.eznettools.net.

 

Before the Update the DNS will look something like:

eznettools.com. IN A 192.225.178.71

www.eznettools.com. IN A 192.225.178.71

mail.eznettools.com. IN A 192.225.178.94

webmail.eznettools.com. IN A 192.225.178.94

smtp.eznettools.com. IN A 192.225.178.94

eznettools.com. IN MX 0 smtp.eznettools.com.

After the update it should look something like:

eznettools.com. IN A 198.23.117.123

www.eznettools.com. IN A 198.23.117.123

mail.eznettools.com. IN CNAME eznettools.com.imap04.eznettools.net.

webmail.eznettools.com. IN CNAME eznettools.com.webmail.eznettools.net.

eznettools.com. IN MX 10 eznettools.com.mx1.eznettools.net.

eznettools.com. IN MX 20 eznettools.com.mx2.eznettools.net.

These changes need to be made promptly. Failure to do so may result in disruption to your services.

We apologize for any inconvenience this may cause you. If you have any questions or need help with this transition please contact customer support at 800-627-4780.

Thank you,

EZ-NetTools Customer Support